We would like to help you comprehend and describe to you, in an understandable and a transparent manner, the way in which we use and process your personal data, the types of cookies that we use on this website and present to you the Terms of Use of our website.

Definitions

Translation agency DIALOGO, Pleška 47, Velika Gorica, hereinafter: “DIALOGO” is the legal entity responsible for managing websites at the www.dialogo-mg.hr web address.

“Personal data” are the data related to individuals who can be identified at a certain moment in time.

“User” is the visitor of the www.dialogo-mg.hr website.

“Client” is the user of the www.dialogo-mg.hr website services.

“Usage data” are the data for which the user has clearly given their consent, thereby accepting the terms and enabling their use for the purpose of improving the user experience.

“Cookies” are defined as small sets of simple files that are stored in the user’s web browser while browsing a certain website.

About us and the Data Controller

This website is owned by the translation agency Dialogo, Pleška 47, Velika Gorica

Dialogo is privately owned agency, PIN: 29443267847

e-mail: goga@dialogo-mg.hr

Data collecting and processing

In accordance with the General Data Protection Regulation (GDPR), each website user has the possibility of enabling or disabling the collection of their personal data.

DIALOGO is responsible for collecting and processing of all necessary data of the persons who have given their consent for the processing of their data in a way permitted by law and for the purpose that is clearly stated.

What is the type of personal data that we collect?

We collect and process your personal data when you interact with us (for example, we use the data which you enter while filling out the form on our website) or when you send us inquiries via e-mail. This also includes the data which you enter while applying for a certain activity or service (conference, exhibition, participation) that is described and displayed on our website.

Data covered by the Personal Data Protection Policy (Privacy Policy):

• name and surname,
• organization / company that you work for,
• postal address,
• e-mail address,
• phone number.

We collect these data in several different ways:

Making contact with our company by filling out the form on our contact page or via the purchase order:

When you contact us via the form on our contact page, the purchase order or via e-mail, your personal data shall be collected only with your consent, by clearly indicating that you accept the Privacy and Cookie Policy, after you have carefully read the contents of the Privacy and Cookie Policy websites.

These data shall be stored ​​and processed ​​exclusively for the purpose of replying to your inquiry or making contact with you and the related technical administration service. These data include your name, your e-mail address (hereinafter: “e-mail”), phone number, place of residence, description of your needs, and all other data that you have provided.

These data shall be deleted at your request and they shall not be stored after they are no longer required.

At your request, you can get your data that we have stored up to that point and combined in a portable electronic form.

Our website provider

The maintenance of the server on which our website is hosted is done by the company Mydataknox – SETCOR d.o.o.

This company and its data centre / server have the following protection:

Servers have multiple protection against exploits, malware, antispam, etc. The network is ensured with advanced DDoS protection. This website’s server is equipped with ModSecurity protection and Imunify360 system for protection against brute-force and malware attacks. E-mail filtering is performed at multiple levels – at the level of the server itself, and additionally at the network level. The servers of the MyDataKnox company can be found at our data centre of the Tier 3 category that meets the highest global standards.

The safe and fast operation of the hosted servers is ensured by: redundant transformer plants and diesel generators (diesel generators guarantee DC independence for 72 hours at full power), redundant external cooling units, floor cooling system (the entire space is covered by multiple redundancies), a large number of temperature and humidity sensors in the server space, two independent optical routes to two separate nodes in Zagreb, 160 x 10 G transmission capacity on each route, excellent international connection to Vienna, Budapest, Milan, Ljubljana.

When you visit our website, our web server records usage data, that is, general data about your visit for the purpose of determining the number of visits, but it does not recognize or record any individual data about you. We cannot personally identify you if you do not provide us with your personal information voluntarily. Personal data are only collected if you voluntarily disclose such data for the purpose of entering into an agreement or opening a client account.

All traffic (file transfer) between this website and your browser is encrypted and delivered via HTTPS. HTTPS (HyperText Transfer Protocol Secure) is an Internet protocol created by combining the HTTP (Hypertext Transfer Protocol) protocol with the SSL (Secure Sockets Layer) / TLS (Transport Layer Security) protocol. This protocol enables encrypted communication and secure identification of Internet Service Providers (ISPs).

Cookies and rules regarding the collection of data via cookies (Cookie Rules)

Whenever you use any website, mobile application or other online services, certain information is created and reported with your approval when you accept the terms. The same applies when you visit the www.dialogo-mg.hr website.

These are some of the types of data that we collect:

Like most websites, this site uses Google Analytics (GA) to track user interactions. We use these data to determine the number of visits, that is, the number of Users who use our site, in order to understand their needs and to complete the user experience.

What we know about you

We only collect data for which you have given us your consent.

For example, we are unfamiliar with your e-mail address if you have not sent us an e-mail or a form beforehand. These data are only used within our company and we shall not sell or distribute them to others.

If you have provided us with your e-mail address but you do not wish to receive  ​​any correspondence from us in the future, you have the option of contacting us at goga@dialogo-mg.hr to unsubscribe or request the removal of your data.

How long are your personal data stored for?

We keep your data only as long as we need to provide you with the required service and fulfil the purposes described in this policy.

When the requirements for keeping these data are no longer met, we delete them and remove them from our databases.

Third-party data processing

We collaborate with several third parties which process data on our behalf. These third parties have been carefully selected and comply with the applicable Croatian legislation.

Google (Privacy Policy)

Google Analytics and Google Anti-Spam – https://policies.google.com/privacy?hl=en-GB

MailChimp (Privacy Policy) – https://mailchimp.com/legal/privacy/

Facebook (Privacy Policy) – https://www.facebook.com/policy.php

Unauthorized access to databases

If there is any breach of database security or illegal intrusion into the database of our site or the site of any third party with which we collaborate and which handles data processing, we shall notify the competent authorities and bodies within 72 hours of such breach, if it has been reliably confirmed that the identity data contained in that database was stolen.

We protect children’s privacy

We do not knowingly collect personal data from persons under the age of 18. If we determine that personal data have been provided by a person under the age of 18, we shall delete those data immediately.

Links to other websites and social media

Our website may include links to websites that are not under our control. We recommend that you make sure that you are familiar with the privacy settings of such websites when you visit a certain site by clicking on the link. We shall not be held responsible for the policies and practices of other companies. We have no control over and are not responsible for the content, privacy policies and privacy warnings of any sites or services provided by third parties.

Privacy Policy changes

DIALOGO reserves the right to change this Privacy Policy if such need arises. This Privacy Policy was last updated on 11 November 2020.

DIALOGO reserves the right to change this Privacy Policy, if such need arises, in order to comply with the amendments of the relevant laws and regulations.

We shall not explicitly notify our customers or website users about these changes. Instead, we recommend that you periodically check this site for policy changes.

If you believe that DIALOGO does not comply with this Privacy Policy, please feel free to contact us using the contact information on our contact page.

Cookie Policy

During your visit to the www.dialogo-mg.hr website, no personal data are collected which would enable your personal identification. If we need any of your personal data in order to provide you with a particular service, we will give you a specific warning about that. All data collected by cookies are anonymous.

Our website uses cookies in order to improve our customer service and to facilitate the navigation of our website. By using our website, you consent to the use of cookies in accordance with the described requirements. By blocking cookies, you can still browse the site, but some of its features will not be functional. Our website does not use the so-called “Targeting Cookies” that are usually used for web advertising.

What are cookies?

Cookies are small text files which are placed on your computer’s browser by our server. When you revisit our website, your browser sends back cookies, so that our server can recognize them and adjust the website settings for an improved use of the site. In this way, the information is tailored to your needs and your common way of using the site. You can find more detailed information about the usage of cookies here. When it comes to simple data about the settings, cookies can store a large number of personal data (name, e-mail address) for which you must give your full consent. If you have not enabled them, cookies cannot access the files on your computer.

How to disable cookies?

Immediately upon opening our website, cookies are disabled until you enable them. In addition to that, cookie settings can be configured and changed in the selected web browser. If you disable cookies, you will not be allowed to use certain features of the websites.

Most web browsers allow you to view the cookies you have and to delete them individually or block them on some or all websites. If you choose to delete all cookies, all settings which were adjusted on our website will be lost. You can find more detailed information about disabling cookies on the web browser that you are using:

• Mozilla Firefox,
• Google Chrome,
• Internet Explorer,
• Opera,
• Safari.

What are the types of cookies that we use?

The www.dialogo-mg.hr website uses session cookies which remain on your PC only while you are browsing the site and are removed from your PC at the very moment of exiting the browser in which you browsed the website. With the help of these cookies, websites store temporary data.

The website uses persistent cookies which remain on your PC even after exiting the browser, until they expire or until you choose to delete them. All data collected by these cookies are aggregated and therefore anonymous. These are Google Analytics cookies, which last between 30 seconds and 2 years, depending on the type of information they receive. Google Analytics cookies are used to measure traffic on the website and track how our websites are used and the type of content that is of interest to our users in order to improve and enhance the operation and functionality of our websites. Statistical Google Analytics cookies _ga, _gat and gid allow you to view statistics of visited websites, such as the user’s last visit to the website. If you wish to disable the storage of cookies by this service, and you have previously enabled their use on our website, you can disable them by clicking on the following link. You can get additional information by clicking on the following links:

• Google’s Privacy Policy,
• types of cookies used by Google.

On our website, we use links to share content through various social networks and social media. As third parties, these services may access some of your data and monitor your activity on the Internet. Please read the Terms of Use and Privacy Policy on these websites.

Terms of Use of the website

By using the www.dialogo-mg.hr website, you agree with these Terms of Use. If you do not agree with these Terms of Use, do not use this website and leave it immediately.